“Location” … John manages the Infrastructure & Operations division. Contact Professional Client Services in person on the top floor of Hazen Hall or Phone: 506-657-2222 Email: IT Service Desk. Mike served as Assistant Vice Chancellor for Research Computing and Learning Technologies from 2013 to 2017, and as Assistant Vice Chancellor for Infrastructure & Operations and Communication Technologies from 2009 to 2013. (Standards for Computer and Related Technology), Copyright Compliance for UNC OHR Staff Directory Frequently Called Numbers at OHR: Main HR Number/HR Service Center: 919-843-2300 : Online Job Application Assistance: 919-843-2300: Benefits Services: 919-962-3071 : EHRA Non-Faculty Human Resources: 919-962-2897 : Employee & Management Relations: 919-843-3444 : I-9 Hotline: 919-962-0985 : Background Check Hotline. The ITS staff is dedicated to delivering reliable, secure and satisfying information technology capabilities and experiences to our University community. We collaborate with a broad spectrum of faculty, student and staff stakeholders to ensure effective, efficient and timely services that meet their needs. You can also live chat with the ITS Service Desk at help.unc.edu, call 919-962-HELP or visit us in person for assistance. “In light of the economic volatility and uncertainty, we are accelerating this transition [to a capital-light model].” – Greg Feller, Mogo. During his tenure, he led MCNC’s regional and national networking activities. Surveys Say: Students, faculty and staff choose Zoom over Webex December 18, 2020. Access the technology and services you need to get things done. During her three decades of serving ITS and the University, she has supported, developed and managed the applications and the teams that manage the applications that support Carolina’s operations. The TeamDynamix tool, gives users status-tracking ability for easier monitoring of progress and resolution of requests. Please contact Kate Hash, Assistant Vice Chancellor for Customer Experience & Engagement, who is responsible for internal and external relations, by calling 919-962-0982. Email: steve_haring@unc.edu. Prior to his current role, Mike served as Associate Vice Chancellor and Chief Technology Officer in ITS. Tonja Austin Student Services Specialist, Undergraduate Programs 132 Brooks Building 919-590-6040 (phone) 919-590-6105 (fax) taustin (at) cs.unc.edu Kate also oversees Communications, Digital Accessibility and Digital Services for ITS. Staff Info; Contact/Map; Research Administration Service Center. Surveys Say: Students, faculty and staff choose Zoom over Webex December 18, 2020. As Assistant Vice Chancellor for Customer Experience & Engagement, Kate oversees IT Service Management (including the ongoing ServiceNow implementation), the IT Service Desk, Software Distribution, ResNET and Managed Desktop Services, among many other groups and services. Carolina Union Guest Services (919) 962 … He has proven his ability to recognize evolving challenges and provide long-term direction for the development and implementation of information technology initiatives at Carolina. Before joining ITS in 2014, Kate owned and operated a digital communications and technology consulting company for five years, three of which were spent living and working in Florence, Italy. If you are unable to access this information, please contact the Digital Accessibility Office for more options. Before coming to Carolina, Mike served in a variety of IT leadership roles at Florida State University. Systems, apps offline for Banner upgrades January 2 December 9, 2020 . ITS Identity Management is releasing an updated version of its Improvadmin platform in mid-January, which includes migrating the code to a modern Java stack. As Vice Chancellor and a member of the Chancellor and Provost’s leadership cabinets, he will have a central role in implementing ITS initiatives and objectives in Carolina Next: Innovations for Public Good, the University’s strategic plan. Troy Blackburn is a Professor and Assistant Chair in the Department of Exercise & Sport Science in the College of Arts & Sciences and adjunct faculty in the Departments of Orthopaedics and Allied Health Sciences in the School of Medicine. Email: support@swarthmore.edu. Before coming to ITS in 2015, Dennis served as Assistant Dean for Information Technology and as Director of the Office Information Systems for the School of Medicine, where he was directly responsible for customer support, system administration, network support, classroom services, applications development, web development and information security. The Time Information Management (TIM) system is UNC-Chapel Hill's official time-capturing system. Student Affairs IT Staff . 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