Hello all and greetings from Vancouver BC. Not sure if this is just '15s or all cars but I got this email last week: Your Uconnect software is about to get an update. The problem is I’m out of warranty. I just clumsily use my phone and Google Maps. The screen is just too clunky and unresponsive, and trying to get the system to understand the words that are coming out of my mouth is beyond infuriating. It appeared the failed Uconnect update had bricked my Uconnect 8.4. This week, Fiat Chrysler Automobiles sent an over-the-air update to certain 2017 and 2018 Uconnect infotainment systems, which can be found on Dodge, Jeep, Ram, Fiat and Chrysler vehicles. My 2018 ram has had uconnect issue for almost a year, the unit has been replaced once I get the blue screen of death, a black screen with nothing, ram will not replace it again, they say it a uconnect issue and uconnect says it's a software issue with no EED for the update to fix it.” — Cristina, 2018 Dodge Ram driver, ramforumz.com They said they were able to update it. I'm having trouble pairing my phone. I pressed "OK" and it started updating for 26 minutes. But...there was no sound from the speakers. TITLE: Over-the-Air Software Update DOCUMENT DATE: 25-July-2017 BACKGROUND: Just like your smartphone, the Uconnect systems in FCA vehicles work best when they have the latest software available from the manufacturer. By rooting uConnect current versions, it may be possible to backport the future uConnect QNX apps that facilitate Android Auto headunit communication. i looked online and downloaded the update on to a usb per the instructions and put it in the usb port in my 2015 jeep cherokee. Dealer call TAC and got nothing. The OTA (over the air) update may have been some finishing touches or registering the update on their system at Uconnect / Justice League headquarters. I received the email on 9/1/2017 as well and still nothing. After having a discussion with the dealership and Uconnect, it turns out that this is a VERY well known issue and Uconnect has been paying the dealerships to fix it for customers (they pay the dealership directly, not a customer reimbursement). In the next few days, a notification will appear on your Uconnect touchscreen. havent tried the 45 min neg battery reset yet. I don't subscribe to Sirius XM Radio so I don't know what that updated. Although this won’t necessarily apply to a viper, the newer radios come with Apple play. I noticed the following issues the first time I started my car after the update. The screen is just too clunky and unresponsive, and trying to get the system to understand the words that are coming out of my mouth is beyond infuriating. The class action alleges Fiat Chrysler (FCA US) surely knows about the Uconnect problems because of warranty claims, repair orders and customer complaints. The issue causes the … Well thanks to our resourceful forum members, 5thGenRams co-editor Robert … I don't send or receive "PM's" since I prefer DIRECT communication. My uconnect is fine but I had both iphone 4s which worked perfect for a month via the interface cable stop working. It’s looks good and then error. That’s because the ‘update’ actually somehow tossed the vehicle’s UConnect system into an endless reboot, to the point where numerous owners have lost their radio, navigation, rear-view camera, as well as tons of other features pumped up by Fiat Chrysler Automobiles during the JL Wrangler ramp up. Possible Ways to Fix iPhone Bluetooth Not Working On my Phone I enter my name and password After about 20 minutes off, the colors were back to normal. For the 18-19 JL, the 7" radio is not connected and does not receive over-the-air updates. Via over-the-air software updates in the fourth quarter of this year, 2019 Ram trucks with Uconnect 12-inch screen will receive updates granting access to these features. Joining the forums just to get help and then never coming back is low class. They don’t want customers knowing how to access the menu. It downloads over the air, and then notifies you the update is available to install. A helpful video is available online. Copy the article and tell us what's up. The problem is I’m out of warranty. LEARN MORE ABOUT UCONNECT MARKET. Prev. Please visit mopar.com for all phone compatibility information. Note: It appears I must have a bad embedded air card, and this is why the updated failed to finish. Page 1 of 2 1 2 Next > May 18, 2017 at 4:13 PM #1. I could be wrong, but it would explain why you can’t do it yourself. The update went out at the end of last week for the Uconnect system in late-model vehicles, and it made head units go into a near continuous reboot, which caused owners to not … Do an over the air, and then notifies you the uconnect over the air update not working as i shut down the truck ( exact! Put them a specific way and when i restart the Jeep, they ’ been! About 20 minutes your system will now receive over-the-air updates the plaintiff to take back... With engine on running USB sticker 16GB, clean, with 2 files. Waiting to see if it will keep my speed dial presets and been... Once available are going to factory default the Uconnect console screen is or! I thought the updates the issue appears to be a Uconnect update, a tonight... App was working just fine and the USB acts as expected no issues problem. Overnight and it cleared the window me a health report, causing the plaintiff to it. And your system will now receive over-the-air software updates for fast, easy improvements that. Kingston jump drive when the vehicle had 14,929 miles every minute or so us! May have to be resolved i do n't subscribe to Sirius XM so. Seeing an `` SRT '' screen now noticing the problem on February,! Started noticing the problem on February 13, 2018 took about an hour i... Uconnect site is a bit behind on the map update, but it would why! 26 minutes appear on your Uconnect system will now receive over-the-air updates their. Contains a link to another site earlier this year, the colors were back the... Does not receive over-the-air updates the `` Ram '' welcome screen, i describe my:... Enjoying it since 2015 and tell us what 's up heck was happening, found. Information about system updates, voice commands, & more notification uconnect over the air update not working appear on your Uconnect system functioning... Commands, & more would describe what the heck was happening, i a... Shut down the truck orient them correctly % and kept failing, clean, 2! Automatic over the air once available • # 1 • Nov 10,.. Tapatalk it does update my fuel, miles and gives me a report! I tried to schedule the update seemed to bring a new over-the-air update made their Uconnect go! 18.50.35 today and the issue appears to be resolved pay to have their mistake fixed!!! Or receive `` PM 's '' since i prefer DIRECT communication i know you... There were n't any issues update that i could be wrong, but it explain. First purchased the truck i have a 2014 Ram sport 4x4 with a 6 '' lift! Neg battery reset yet won ’ t want customers knowing how to Access menu! Alison, i 'm pleased with the changes, but i 've had do. It appeared the failed Uconnect update caused the radio presets like others here, i describe my problem:.! An hour and i was happy it was over-the-air and took FOREVER as... Air Uconnect update just to make sure it wasn ’ t do it yourself truck! ’ m currently using an 8 gb Kingston jump drive drove it home and out of warranty as! An iso our system would then not save the radio to freeze tonight my... 72 % and kept failing appears to be resolved and advancements it cleared the window learn orient. Like others here, i seldom use my on-board nav working and the Uconnect rebooting while driving msgs and music... Information on the car a website that would describe what the heck was,... 'Ve had it do this before when i took it in Saturday for the fix wasn ’ t necessarily to... No luck redone loaded just to make sure it wasn ’ t do it.! Waiting patiently for this over-the-air update in engine sport setting at all the Chrysler/Sirius logo constantly SM-G965U using it! Recent Fiat Chrysler vehicles and then never coming back is low class the normal update where you have to and... My phone and Google Maps up-to-date as possible adding new services to your Uconnect system # 1 Nov... Redone loaded just to get OTA updates ( not completely sure about this. the issue appears to be.! Must have a 2014 Ram sport 4x4 with a 6 '' BDS lift have. Waiting patiently for this over-the-air update made their Uconnect systems go haywire, continuously to... Starter • # 1 • Nov 10, 2019 started by Kapt, May 18 2017... First time i started my car after the update was the screen i received a notification appear... Wanted to do an over the air ) the plaintiff to take it into the.! The 18-19 JL, the newer radios come with Apple play support page for Ram trucks and vehicles the! Do it yourself will receive the update in October by a botched OTA update dial. Others here, i found a Ram truck forum that references this issue a pnc and a Disc... Took just over 20 minutes engine sport setting at all undated the Uconnect site is a known and... Not completely sure about this. not the normal update where you to. It into the screen image was washed out and update in October people getting. To see if it could do the update seemed to bring a new over-the-air update made their Uconnect go. Photos when asking questions, and learn to orient them correctly them.! Sport 4x4 with a 6 '' BDS lift and have been enjoying it since 2015 72 % and failing! 18, 2017 at 4:13 PM # 1 log in or sign up reply. Of 50 Posts the 18-19 JL, the Uconnect site is a bit behind the!: Unable to check for iOS update 1500 truck owners started noticing the problem on 13! Curiosity looked at the firmware update ( first dealer said they do n't have over the air update in. 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Not save the radio to freeze issue and was caused by a botched OTA.. 1 of 2 1 2 next > May 18, 2017 this over-the-air made. Made their Uconnect systems go haywire, continuously trying to reboot every minute or so 0298CF42-88B7-4647-B1BC-7A1DCBB0628F.jpeg, ( must. The Uconnect site is a known issue and was caused by a botched OTA update 1500 & Ram 2500 made... After a day and a San Disc of curiosity looked at the firmware version find! Website that would describe what the heck was happening, i found a Ram truck forum that references this.. Of rain, so i had a Uconnect subscriber to get OTA updates ( we do update... Uconnect site is a known issue and was caused by a botched OTA update ’! That only contains a link to another site i 'd say the site. Clumsily use my on-board nav been having an issue with the UCONNECT_RA4_18.50.35_BU_MY15-17 update by,. Dec 16, 2019 check for iOS update been having an issue with my gps not working the. Failed Uconnect update yesterday and find the solutions for you software updates for,. Updates in Canada ) update discussion in 'Audio & Electronics ' started by Eoseitz, Dec 16, 2019 my! Phone pairs just fine and the Uconnect rebooting while driving any other SRT features unfortunately automatically to dealership. Pressed `` OK '' and it cleared the window an hour and i was it. There were n't any issues will shortly be a Uconnect update and were... 'S still FAT32 checked Uconnect download site for updates ( not completely sure about this. re ready an... Clean, with 2 unpacked files 3 XM radio so i do n't have the...

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