He was incredibly kind and personable, to the point we wished we had been able to arrange another property boat tour with him before our departure. Does Fairmont Mayakoba have an airport shuttle? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The staff were generally good but more functional over personable. See you very very soon! Also do not forget your mosquito... We loved everything about this property! The travel agency located at the hotel (independent concession) is also available to assist you with your car rental - www.maritur.com Is parking available at Fairmont Mayakoba? I recently stayed in one of there beachfront units. Please see our partners for more details. Everyone was just great, Eduardo a the pool, Miguel and Oscar at the beach, Jesus in La Laguna, Kenya in the spa and so many others that remembered us, chatted with us, and brought us everything our hearts desired throughout the 8 days of our stay. Truly the entire FD team helped us to feel welcomed, recognized, and special. The Fairmont is a lovely resort (perhaps more suitable for families with children than couples on their own) but you don’t get the luxury product for the luxury price tag! Stay at this 5-star luxury resort in Playa del Carmen. Feel welcome to our elegant and luxurious hotel where we will make your stay an unforgettable experience. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Carretera Federal Cancun, Playa del Carmen Km 298, Playa del Carmen 77710 Mexico, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. In fact, their concierge went above and beyond for us while we were staying there. We had an incredible time- thank you to the entire staff who catered to our every need for 6 days! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This was not part of the all-inclusive package but well worth spending the extra cash. A fact you could only learn from those in hospitality that take the time to learn who their guest is beyond a paying patron. The property itself is very unique and beautiful. They need to sort this out. Trying to determine the best way to celebrate, Deneb recommended we consult with Michael to arrange for a special dinner on the beach. The Prevention Staff in FHP and all the staff throughout Mayakoba are doing a fantastic job keeping everyone safe. El depto de prevención te toma temperatura diario. See more questions & answers about this hotel from the Tripadvisor community. The infinity pool overlooking the lagoon was our favorite when we weren't on the beach, which they rake every morning so that powdery sand stays gorgeous. There are more places to choose from in the Playa del Carmen area. The Fairmont Heritage Place Mayakoba community is set aside from the hotel, granting additional privacy and exclusivity to its owners. Fairmont Residences is a boutique collection of masterfully designed residences and penthouses situated amidst the lush greenery, lagoons and fairways of Mayakoba. I felt safe, humbled, and happy. Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant. Beyond what I gained, I truly appreciate his humility and kindness. F&B: Adan Hernandez who was our server at Brisas restaurant became our #1 choice and really only request when dining at Brisas. What are some restaurants close to Fairmont Mayakoba? Transportation: Eduardo who was our boat driver for the Ferry Connection guided us on a tour filled with smiles, laughter, and newfound knowledge of the Mayakoba properties. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Yes, dry cleaning and laundry service are offered to guests. Available for both full and fractional ownership, residences feature expansive … Conveniently located restaurants include El Puerto, Punta Bonita at Rosewood Mayakoba, and Piaf Restaurant. If you are looking to feel safe, taken care of, and briefly have some peace away, you will certainly find that here. 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The 45 acre Fairmont Mayakoba, Riviera Maya, a AAA 5 Diamond Award property, boasts 401 rooms and suites, including a collection of beach and lagoon casitas, offering guests extraordinary views of the grounds. We have Oliver to thank for this as well as his kindness and professionalism. Overall, the Fairmont Myakoba and the staff there made our vacation an absolutely wonderful experience from start to finish. QR menus. Camp Mayakoba I had the amazing experience of trying Archery for the first time with Saul as my instructor. oveview - Discover Fairmont Heritage Place Mayakoba, hotel in Riviera Maya and enjoy the hotel's spacious, comfortable rooms in Fairmont Hotel. I learned and so much in the short time I had for the tour, but more so I saw a guide who clearly sees his role as a joyful experience that he is able to share in with every resort guest that passes through. Fairmont Mayakoba: A dream vacation vacation in paradise! 21K likes. Fairmont Heritage Place Mayakoba is located approximately 30 miles/48 kilometers/40 minutes from Cancun International Airport (CUN). Fairmont Heritage Place Mayakoba locations, rates, amenities: expert Playa del Carmen research, only at Hotel and Travel Index. Visited Fairmont Heritage Place Mayakoba for 3 weeks in Jun/2020 in the middle of the Covid pandemic and couldn’t have fealt more safe. Reviewed March 9, 2020 . Miguel Rodriguez is a truly remarkable Kayak Tour Guide. The entire evening experience was wonderful from beginning to end and I know it would not have been possible without their hospitality and craft. This is the version of our website addressed to speakers of English in the United States. Taxes and fees that are shown are estimates only. We have stayed at many different places along the Yucatan Peninsula and this was by far our favorite. Exclusivo y seguro. From the concierge to the housekeeping staff to the managers. Own or manage this property? Fairmont Mayakoba is surrounded by gorgeous, natural jungle landscaping and features several canals snaking through the complex, which actually takes its name from the Mayan words "maya" and "coba" that means "city on water". Alcohol en gel disponible en todos lados. These individually decorated and furnished accommodations have separate sitting areas and include double sofa beds. I know I will be spending my next holiday at the Fairmont, but I know if I should wish to visit sooner, this is the only place I would take that chance for during a pandemic and that is because of the dedicated service, people, and memories that I was able to create of my two short weeks in Paradise. All the security protocols throughout Mayakoba are top notch. Yes, Fairmont Heritage Place Mayakoba offers an airport shuttle for guests. Are pets allowed at Fairmont Heritage Place Mayakoba? It is one of the most beautiful restaurants I have ever been to, sitting on a dock in the lagoon surrounded by gorgeous trees lit up with twinkle lights, and again the food was out of this world. Not only did he make me feel comfortable at my skill level (which was none) but his guidance was so helpful and tailored that, having had no prior experience I was able to hit the bullseye more than a few times. Fairmont Mayakoba is located 40 miles south of Cancun near Playa del Carmen, in Mex ico's fabled Riviera Maya. Service, facilities, beach all amazing. Visited Fairmont Heritage Place Mayakoba for 3 weeks in Jun/2020 in the middle of the Covid pandemic and couldn’t have fealt more safe. Front Desk: From the start of corresponding with Deneb Nava to set up my week-long trip, she showcased a personalized kindness that truly should stand at the pillar of excellence for those in Concierge service. Fairmont Heritage Place Mayakoba is located in the heart of Mexico's Riviera Maya, inside one of the most prestigious resort developments in the Mexican Caribbean: Mayakoba. They both went above and beyond to ensure from check-in to check-out that we were taken care of. Tripadvisor Plus Subscription Terms & Conditions, Iberostar Hotels & Resorts in Playa del Carmen, Barcelo Hotels & Resorts in Playa del Carmen, Playa del Carmen Hotels with Free Parking, Adults Only and Adult Friendly Resorts Playa del Carmen, All Inclusive Resorts in Playa del Carmen, Boutique Bed and Breakfast in Playa del Carmen, Playa del Carmen Resorts With Indoor Pools, Hotels with Weekly Rates in Playa del Carmen, Hotels near Rosewood Spa at Rosewood Mayakoba, Hotels near Cooking School el Pueblito Mayakoba, Hotels near Co.Cos Culinary School & Catering, Hotels near Wayak Spa at Viceroy Riviera Maya. Excellent service all around! Having called 20 other resorts to inquire about their safety measures before choosing, Fairmont, they did not disappoint. It really gives you the sense that you are in a jungle. Un lugar increíble con un servicio increíble! Conveniently located restaurants include El Puerto, Punta Bonita at Rosewood Mayakoba, and Saffron. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Basically what I'm trying to say is that Fairmont Mayakoba is totally legit. Rooms open to patios. Enjoy 5 outdoor pools, 4 restaurants, and a golf course. All of the casitas have a wonderful view whether it be of the golf course, which my son and husband said was phenomenal, the mangroves, or the beach. This is the version of our website addressed to speakers of English in the United States. Car Rental Cars can be rented upon arrival at the Cancun International Airport. We recommend calling ahead to confirm details. we will definitely return. My 30th Birthday dinner, albeit different from how I imagined, is one I will cherish. Jose not only accommodated our request but ensured our comfort was personalized in remembering even the slightest details of what side our slippers should be placed or how many bottles of shampoo we might need. we will definitely return. The luxury AAA-5 Diamond and Rainforest Certified Fairmont Heritage Place, Mayakoba Riviera Maya resort is located in a private gated resort community. What are some restaurants close to Fairmont Heritage Place Mayakoba? Review collected in partnership with fairmont.com. For an all-inclusive resort, it goes above and beyond with their menus and presentation. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Carretera Federal Cancun Km 298, Playa del Carmen 77710 Mexico, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, It is hard to encapsulate just how much my time at Fairmont Mayakoba meant to me and how the staff went above and beyond in providing a remarkable experience, but I will do my best in this review. Beautiful setting. if you travel with family.. this is the best option! Fairmont Staff are well known for their attention to detail and professionalism and this Fairmont was no different. The signature casita is amazing or just a Casita in general. We had a great safe escape and are looking forward to going back soon. Excelente lugar. Fairmont Mayakoba's commitment to the environment has earned the resort several awards and accolades including a seal of certification by Rainforest Alliance. Since the weather remained unsure of what it wanted to do, Michael arranged for a beautiful dinner in the private room of Brisas and the menu for which was to be my choice. Through his enjoyable personality and professionalism, we were treated to the finest level of service. change and request, that even a slight language barrier could not deter. This became a little irritating after a while. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Also, we were all-inclusive and despite this we had to sign for everything! Oliver was our Eco-tour boat driver and a wonderful guide for a tour around the Fairmont. We did not have a bad meal or even a so-so one. While the entire cart team for the resort went above and beyond to showcase the hospitality, Julio Rodriguez and Sergio Esquivel, were especially kind in their service. Fairmont Mayakoba: Fabulous Fairmont - See 6,212 traveller reviews, 5,339 candid photos, and great deals for Fairmont Mayakoba at Tripadvisor. I began planning this trip to celebrate my 30th birthday in October 2020, unsure of whether I would be able to travel or not, coming from LA, I can't think of a better way to have rung in a much anticipated new year than at the Fairmont Mayakoba. Which languages are spoken by the staff at Fairmont Mayakoba? At Fairmont Heritage Place, Owners have privileged access to an array of indispensable personal services and amenities. We will be in touch shortly. All the security protocols throughout Mayakoba are top notch. The extent to which the staff ensured protocols were followed, should be an example that I would say my own city can learn from. Fairmont Residences. Claim your listing for free to respond to reviews, update your profile and much more. From the moment we stepped into the lobby the service was fantastic. Visited Fairmont Heritage Place Mayakoba for 3 weeks in Jun/2020 in the middle of the Covid pandemic and couldn’t have fealt more safe. Fairmont Heritage Place Mayakoba guests enjoy exclusive amenities, VIP leisure and retail access, and unrivaled personal service. Just got back from an amazing 5-day stay at the Fairmont Mayakoba. Valet: In helping us to settle into our room and even during the time we waited during the check-in process, Daniel (Butler) made sure to provide both a smile and a personable conversation. There are more places to choose from in the Playa del Carmen area. What are some of the property amenities at Fairmont Mayakoba? We recommend calling ahead to confirm details. As someone who previously was a part of the Concierge Society of Los Angeles, I was profoundly amazed at her dedication to every. 73 reviews of Fairmont Mayakoba "I was surprised to see a few negative comments on TripAdvisor. Nestled along the winding lagoons and turquoise Caribbean Sea, Rosewood Mayakoba sets a new standard for timeless sophistication, offering a truly distinct, ultra-luxury hotel experience. Luxury Residences in Fairmont Mayakoba at Mayakoba, the most exclusive resort in the heart of … Savor Fairmont Mayakoba's culinary era in renovated restaurants. Already planning our next vacation here. Actually, Cynthia at the concierge was wonderful before we even arrived, booking us dinner reservations, spa appointments, and boat rides. What a beautiful and amazing place! Great as allways (even with the pendemoc). Top room amenities include a kitchenette, a minibar, and air conditioning. Rosewood Mayakoba A Sense of Place Inspires this Serene Escape. the Staff was amazing and very friendly. ...More Guests at Fairmont Mayakoba can take advantage of several recreational activities on property including exploring nature trails on foot or BMW bikes, scenic boat tours on lanchas through crystal clear canals, sunbathing on the soft white-sand beach or at one of the property's several pools, non-motorized watersports (kayaks and catamarans), outdoor tennis and paddle courts, golfing on the renowned El Camaleon golf course (host to the only official PGA TOUR event in Mexico), lessons at the Jim McLean Golf School or being pampered with signature Mayan treatments at the luxurious Willow Stream Spa. We will consider the Fairmont Mayakoba our go-to luxury hotel when traveling to the Yucatán Peninsula. View deals for Fairmont Heritage Place Mayakoba, including fully refundable rates with free cancellation. Beyond his genuine hospitality is a true friendliness that did not cease at any point during our stay, alongside an unwavering dedication to his job. Which languages are spoken by the staff at Fairmont Heritage Place Mayakoba? Which room amenities are available at Fairmont Heritage Place Mayakoba? Are there any historical sites close to Fairmont Heritage Place Mayakoba? Does Fairmont Mayakoba offer any business services? Housekeeping: Jose Luis, who was our housekeeper during the course of our entire stay, went above and beyond in ways I seldom have seen housekeepers do. In checking in and eventually extending my stay, I found continued hospitality and courteous professionalism with both Abraham Limon and Ricardo Pelaez. We love and thank you for the most incredible experience in our lives!! Fairmont Heritage Place Mayakoba consists of ultra-luxurious, fully furnished 3 and 4 bedroom residences provided with the unmatched service and amenities of Fairmont Mayakoba. Felicidades. Yes, Fairmont Mayakoba offers an airport shuttle for guests. All the security protocols throughout Mayakoba are top notch. We stayed at three resorts in the area during our stay and the Fairmont Mayakoba was twice as expensive as our stay at the Finest Playa Mujeres Resort and we could not rate the Finest highly enough - it was faultless. Review of Fairmont Mayakoba Reviewed November 17, 2020 via mobile I am a business traveler of 45 years and the personnel of this resort are outstanding. The homes were perfect for my family and made us gather the entire vacation! The Prevention Staff in FHP and all the staff throughout Mayakoba are doing a fantastic job keeping everyone safe. While I was undecided on whether to do that or dine at the neighboring resort restaurant, Michael went out of his way to find us during our stay and implore we set up a private dinner as he was sure he could make it special. The Prevention Staff in FHP and all the staff throughout Mayakoba are doing a fantastic job keeping everyone safe. What food & drink options are available at Fairmont Heritage Place Mayakoba? Unsurpassed private 3 and 4 bedroom Playa del Carmen residences that perfectly blend luxury and nature couldn't admit other but the impeccable service granted by Fairmont. This trip has been on my bucket list for 3 years, and it was well worth the wait. Desinfectan zapatos por doquier. We just recently visit Fairmont Heritage Place and we absolutely love it! Visited Fairmont Heritage Place Mayakoba for 3 weeks in Jun/2020 in the middle of the Covid pandemic and couldn’t have fealt more safe. Beds feature premium bedding. We dined with David at La Laguna on New Years Day and it was perhaps the best possible start to the new year. The food quality and service are second to none. We had the best breakfast at La Puerto (x2), lunch/dinner at the Hix (x4), and dinner at Las Brisas. Many travelers enjoy visiting Zona Arqueologica Playa del Carmen (5.8 miles). The hotel really makes it a priority to be green which makes it even more special. Featuring a 24-hour front desk, this property also provides guests with an outdoor pool. Until next time! El lugar es precioso, una experiencia única porque se localiza en medio de la selva, pero lo mejor es la atención que recibes, en recepción Luis, Ricardo, Ali, Ever, Jose... en el servicio de alimentos Javier y Ermino, en general todos nos hicieron sentir como en casa y estamos muy agradecidos. A beautiful natural landscape which differentiates this resort to all measures before choosing, Fairmont Heritage Place Mayakoba humility kindness. They did not have been possible without their hospitality and courteous professionalism with both Abraham and... Made us gather the entire staff who catered to our every need for days. Entire evening experience was wonderful from beginning to end and I know it would not have a room! 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